SurveyGuizmo

TERMS & CONDITIONS

Effective Date: 17/02/2026Welcome to SurveyGuizmo, operated by Guizmo Solutions ("Business", "we", "us", or "our").By accessing or using https://surveyguizmo.com (the "Website") and our services, you agree to be bound by the following Terms & Conditions.1. Company InformationSurveyGuizmo is owned and operated by:Guizmo Solutions
Email: [email protected]
Website: https://surveyguizmo.com2. Services ProvidedSurveyGuizmo provides CRM software, lead management tools, marketing automation features, and related services for professionals and businesses.We reserve the right to modify, suspend, or discontinue any part of the service at any time.3. AccountsTo access certain features, you may be required to create an account.You agree to:Provide accurate and complete information
Maintain the confidentiality of your login credentials
Be responsible for all activity under your account
We reserve the right to suspend or terminate accounts that violate these terms.4. Payments & BillingAll payments are securely processed by our Merchant of Record.By purchasing our services, you agree to:Pay all applicable fees.
Authorize our Merchant of Record to process payments on our behalf.
Provide accurate billing information.
Prices may be updated at any time, but changes will not affect active billing periods already paid for.5. Subscription TermsIf you subscribe to a recurring plan:Your subscription will automatically renew unless cancelled.
You may cancel at any time before the next billing cycle.
Cancellation prevents future charges but does not retroactively refund past payments (subject to our Refund Policy below).6. Acceptable UseYou agree not to use SurveyGuizmo to:Send spam or unsolicited communications.
Violate any applicable laws.
Distribute harmful, fraudulent, or deceptive content.
Infringe on intellectual property rights.We reserve the right to suspend accounts that violate acceptable use standards.7. Intellectual PropertyAll software, branding, logos, content, and technology related to SurveyGuizmo remain the property of Guizmo Solutions.You are granted a limited, non-transferable license to use the service during your active subscription.8. Limitation of LiabilityTo the maximum extent permitted by law, Guizmo Solutions shall not be liable for:Indirect or consequential damages.
Loss of profits or business interruption.
Data loss resulting from third-party service interruptions.9. ModificationsWe reserve the right to update these Terms at any time. Continued use of the Website constitutes acceptance of updated terms.10. ContactIf you have questions regarding these Terms & Conditions, contact:[email protected]

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SurveyGuizmo

REFUND POLICY

Effective Date: 17/02/2026This Refund Policy applies to all purchases made through https://surveyguizmo.com and processed via Paddle.SurveyGuizmo is operated by Guizmo Solutions.1. 14-Day Refund GuaranteeWe offer a 14-day money-back guarantee from the date of initial purchase.If you are not satisfied with your purchase, you may request a full refund within 14 days of your first payment.Refund requests must be submitted by email to:[email protected]2. Subscription RenewalsFor subscription renewals:Refund requests must be submitted within 14 days of the renewal charge.Refunds beyond 14 days from the charge date are not guaranteed.3. How Refunds Are ProcessedAll payments and refunds are processed by our Merchant of Record.
Approved refunds will be returned to the original payment method. Processing times may vary depending on your bank or payment provider.4. Abuse of Refund PolicyWe reserve the right to deny refunds in cases of:Repeated refund requests.
Abuse of services.
Violation of our Terms & Conditions.5. ContactFor refund requests or questions:[email protected]

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SurveyGuizmo

PRIVACY POLICY

Effective Date: 17/02/2026SurveyGuizmo ("we", "us", or "our") is operated by Guizmo Solutions.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://surveyguizmo.com
(the "Website") and use our services.By using our Website or services, you agree to the terms outlined below.1. Information We CollectWe may collect the following types of information:a) Personal InformationName
Email address
Phone number
Billing information
Account login credentialsb) Business & CRM DataIf you use SurveyGuizmo’s CRM and automation tools, we may process:Contact records
Lead data
Communication logs
Survey responses
Appointment dataThis data is processed on your behalf as part of providing the service.c) Technical DataIP address
Browser type
Device information
Usage analytics
Cookies and tracking data2. How We Use Your InformationWe use collected information to:Provide and maintain our SaaS services
Process transactions
Improve platform performance
Communicate with you
Provide customer support
Ensure security and prevent fraud
Comply with legal obligations
We do not sell your personal information.3. Payment ProcessingAll payments on SurveyGuizmo are processed securely by our Merchant of Record.When making a purchase, your billing information is collected and processed directly by Paddle in accordance with their Privacy Policy. We do not store full payment card details on our servers.4. Data Processing & Your RoleIf you use SurveyGuizmo to collect or manage contact data:You act as the Data Controller of your client/lead data.
Guizmo Solutions acts as a Data Processor.You are responsible for ensuring you have the legal right to collect and process the data you upload into the system.5. Cookies & Tracking TechnologiesWe may use cookies and similar tracking technologies to:Enhance user experience
Analyze usage trends
Improve marketing performance
You can modify your browser settings to decline cookies.6. Data SecurityWe implement reasonable administrative, technical, and organizational measures to protect your data.However, no system is 100% secure, and we cannot guarantee absolute security.7. Data RetentionWe retain personal data:For as long as your account is active
As required to provide services
As necessary to comply with legal obligationsYou may request account deletion at any time.8. Your RightsDepending on your location, you may have rights including:Access to your personal data
Correction of inaccurate data
Deletion of your data
Restriction of processing
Data portability
Withdrawal of consentTo exercise these rights, contact us at the email below.9. International Data TransfersYour information may be processed in countries outside of your jurisdiction. By using our services, you consent to such transfers where legally permitted.10. Third-Party ServicesSurveyGuizmo may integrate with third-party services (e.g., email providers, payment processors, advertising platforms). We are not responsible for the privacy practices of third parties.We encourage you to review their respective policies.11. Children’s PrivacySurveyGuizmo is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.12. Changes to This PolicyWe may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.Continued use of the Website constitutes acceptance of the updated policy.13. Contact UsIf you have any questions regarding this Privacy Policy, you may contact:Guizmo Solutions
Email: [email protected]
Website: https://surveyguizmo.com

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